Privacy policy

This policy explains what personal data is involved when you visit iptvnederlandone.com and when you contact IPTV Nederland One on WhatsApp, why we use it, how long we keep it and what your rights are under the General Data Protection Regulation (GDPR).

Who we are

IPTV Nederland One is the trading name of the business that runs this website and sells IPTV subscriptions. For questions about your personal data, reach us on WhatsApp: +212 624 821 600.

When you visit this website

• The website has no contact forms, accounts or checkout, so it doesn't ask you for personal data.
• We don't use analytics, advertising trackers or cookies.
• If you choose dark or light mode, your browser remembers that choice locally. It never leaves your device.
• Fonts and images are served from the website itself, not from third-party services.

The website is hosted by Cloudflare. Like any host, Cloudflare receives technical information when your browser requests a page, such as your IP address, browser type and the page requested, to deliver the site and protect it from abuse. See Cloudflare's privacy policy.

When you message us on WhatsApp

The buttons on this website open WhatsApp, a service of WhatsApp (part of Meta), with a message already written. Nothing is sent until you press send. WhatsApp's own privacy policy applies to your use of WhatsApp.

When you message us we receive: your WhatsApp phone number and profile name; the messages, photos and files you choose to send; and the page you started the message from, because it is in the pre-written text.

We use this data to answer your questions, process your order, send your login details, help with setup and handle refunds. The legal basis is performing the contract or the steps you ask for before ordering.

Payments

Every order, including how you pay, is agreed with you on WhatsApp. We keep the amount, date, plan and payment reference. We never ask for card numbers, passwords or bank login codes. If a payment provider processes your payment, its privacy policy also applies.

Who we share data with

We don't sell your data or use it for advertising. It is only handled by the services above, or where the law requires us to share it.

How long we keep data

• WhatsApp conversations and order records: up to 12 months after your last subscription ends.
• Payment records: as long as tax rules require.
• If you never order, we delete the conversation within 12 months of your last message.

Data outside the European Union

WhatsApp and Cloudflare may store data on servers outside the EU, and our support team may also work from outside the EU. We only share what is needed to help you and deliver your subscription.

Your rights

You have the right to access, correct or delete your data, and to object to its use. Message us on WhatsApp; we reply within one month. If you're not satisfied, you can complain to the Dutch Data Protection Authority, the Autoriteit Persoonsgegevens.

Changes

If the website or the way we handle data changes, we update this page and the date at the top.